CPD Courses

Customer Complaints Handling.

Online Course DeltaNet International

About the CPD course

Customer Complaints Handling. Good customer service is essential for the success of your organisation. Especially when things don't go to plan. Training your staff to understand the significance of regulated complaints - and how to manage them - is vital for maintaining good relations with their customers. This course will explain how to respond to a regulated complaint effectively; what the appropriate steps are for each instance; and how to take preventive actions.

CPD Provider

DeltaNet International

Send an enquiry

By submitting this form, you consent to CPD sending you email regarding your application.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

DeltaNet International

DeltaNet International

DeltaNet International provides affordable elearning solutions for business of all sizes. Their best-in-class Adapt learning platform provides a comprehensive suite of elearning courses spanning compliance, health and safety, and performance management topics. Using advanced instructional techniques such as interactive video and gamification, DeltaNet's online training courses are highly engaging and represent excellent value for money. Offering exceptional customer service and support alongside bespoke, editable, content, DeltaNet's elearning experience has set the benchmark for the industry.

Want to learn more?

More CPD courses by DeltaNet International

Education

AML in Money Service Businesses

DeltaNet International

This online training course on anti-money laundering explores the AML legislation in place to ensure...
Online Course
Education

Anti Bribery and Corruption

DeltaNet International

Anti Bribery and Corruption. Our introductory eLearning course on anti-bribery and corruption is des...
Training Course
Education

Anti Money Laundering.

DeltaNet International

Anti Money Laundering. Absorbing and highly effective; this immersive role-playing online course all...
Online Course
Education

Beating Bribery

DeltaNet International

Beating Bribery. Absorbing and highly effective; this immersive role-playing online course allows le...
Online Course

Get industry-related content straight to your inbox

By signing up to our site you are agreeing to our privacy policy