Managing Difficult Conversations

Training Course • DODS Group plc

About the course

This workshop provides practical solutions to help you to develop coping and managing strategies to defuse unpleasant situations; negotiate calm and feel better about your relationship with the person with whom you?re having the difficult conversation.

Provider

DODS Group plc

When The Times’ parliamentary journalist Charles Roger Phipps Dod left the iconic British newspaper to launch Dods Parliamentary Companion in 1832, little did he know that almost two centuries later his definitive guide to UK political figures would still be published annually. He certainly would never have imagined that it would form the inspiration for the world’s most comprehensive, reliable and accurate source of political and public sector intelligence and education. Nor that the company would still bear his name, share his values of impartiality and integrity, and be the essential tool for anyone looking to thoroughly understand and engage with government and public affairs in the UK, the European Union, and beyond.