Managing Difficult Conversations

Training Course • DODS Group

About the CPD course

This workshop provides practical solutions to help you to develop coping and managing strategies to defuse unpleasant situations; negotiate calm and feel better about your relationship with the person with whom you?re having the difficult conversation.

CPD Provider

DODS Group

At Dods we provide our customers, partners and the public with the skills, intelligence and platforms needed to engage effectively across the spheres of politics, public sector administration and public affairs. Across all aspects of our business we promote impartiality, transparency and integrity. We take pride in the work we do to encourage political engagement and understanding. We have provided comprehensive and trusted political reference data since 1832, and now cover people and institutions in both the UK and Europe.