CPD Courses

Communication; Influence and Teams

Online Course Excel with Business

About the CPD course

As well as an introduction and conclusion; the course is divided into three sections: communication; influence and teamwork. The communication section covers emotional awareness; listening; body language; introversion and extroversion and various communication techniques such as open and closed questions. The influence section covers power and empathy; consistency and commitment; various influencing techniques and credibility. The teamwork section includes types of teams and team members; communication and conflict in teams; how to run a team and how to maximise meetings.

CPD Provider

Excel with Business

Excel with Business

Excel with Business

With over 700,000 customers worldwide Excel with Business provides outstanding, tailored online courses in essential disciplines such as Microsoft Office, accounting, business, technology and wellbeing for both individuals and organisations.

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