Communication; Influence and Teams

Online Course • Filtered

About the CPD course

As well as an introduction and conclusion; the course is divided into three sections: communication; influence and teamwork. The communication section covers emotional awareness; listening; body language; introversion and extroversion and various communication techniques such as open and closed questions. The influence section covers power and empathy; consistency and commitment; various influencing techniques and credibility. The teamwork section includes types of teams and team members; communication and conflict in teams; how to run a team and how to maximise meetings.

CPD Provider

Filtered

Filtered is the worlds leading adaptive learning solution for business. We personalize online training using adaptive algorithms driven by real user data. All of our content and features are developed to enhance adoption, engagement and impact (AEI) and focus on improving workforce productivity. We won't teach you everything, just what you need to learn.