About the CPD course
As well as an introduction and conclusion; the course is divided into three sections: communication; influence and teamwork. The communication section covers emotional awareness; listening; body language; introversion and extroversion and various communication techniques such as open and closed questions. The influence section covers power and empathy; consistency and commitment; various influencing techniques and credibility. The teamwork section includes types of teams and team members; communication and conflict in teams; how to run a team and how to maximise meetings.

Filtered
Filtered is the worlds leading adaptive learning solution for business. We personalize online training using adaptive algorithms driven by real user data. All of our content and features are developed to enhance adoption, engagement and impact (AEI) and focus on improving workforce productivity. We won't teach you everything, just what you need to learn.Want to learn more?
More CPD courses by Filtered
Business
Finance for Non-Financial Professionals
Filtered
This course is developed for those with a limited understanding of financial techniques and vocabula...
Online Course
Business
Leadership & Management
Filtered
This course covers the necessary skills to improve and grow your management and leadership style. I...
Online Course
Business
PowerPoint
Filtered
A stripped down, business relevant online PowerPoint course that teaches the essentials of using Mic...
Online Course
Business
Excel
Filtered
A stripped down, business relevant online Excel course that teaches the essentials of using Microsof...
Online Course
Get industry-related content straight to your inbox
By signing up to our site you are agreeing to our privacy policy