Customer Service Essentials

Online Course • Nimble Elearning

About the CPD course

This interactive Customer Service Essentials course has been designed to help all those in customer handling roles; hone their skills in customer service excellence. You will benefit from psychological insight surrounding verbal and non-verbal communication techniques; practical advice on customer servicing policy and complaints handling; and guidance on how you can reinforce brand values; inspire customer loyalty and secure repeat business.

CPD Provider

Nimble Elearning

Nimble Elearning

Nimble Elearning

Nimble is no ordinary elearning website; we've made it super simple to create engaging courses and share them with your teams. What's more, our free training and support will rocket you towards success.

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