CPD Courses

Customer Service Excellence in the Travel Industry

Training Course Nina & Pinta

About the CPD course

This is a workshop for customer facing staff working in the travel industry. The training content will provide delegates with key tools and techniques to assist them in elevating their customer service through understanding the fundamentals of customer service; how to manage conflict and complaints and ensuring that their telephone etiquette is acceptable and professional.

CPD Provider

Nina & Pinta

Nina & Pinta

Nina & Pinta

Nina & Pinta is a consulting and facilitated learning solution for the Corporate Travel Industry. By combining the disciplines of consulting training and our expertise of the travel market - Nina & Pinta is a unique blend of skills and expertise.

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