CPD Courses

Customer Service Excellence in the Travel Industry

Training Course Nina & Pinta

About the CPD course

This is a workshop for customer facing staff working in the travel industry. The training content will provide delegates with key tools and techniques to assist them in elevating their customer service through understanding the fundamentals of customer service; how to manage conflict and complaints and ensuring that their telephone etiquette is acceptable and professional.

CPD Provider

Nina & Pinta

Nina & Pinta

Nina & Pinta

Nina & Pinta is a consulting and facilitated learning solution for the Corporate Travel Industry. By combining the disciplines of consulting training and our expertise of the travel market - Nina & Pinta is a unique blend of skills and expertise.

More CPD courses by Nina & Pinta

Transport

A Suppliers Guide to Travel Procurement

Nina & Pinta

This training session will provide delegates an insight into the practices and key objectives of pro...
Training Course
Transport

Travel Policy Excellence

Nina & Pinta

This course is designed for anyone who is responsible for managing the travel policy within their or...
Online Course
Transport

Working with Travel Procurement 2.0

Nina & Pinta

This is a workshop for suppliers working in the corporate travel industry that deal with procurement...
Training Course
Business

Corporate Travel Essentials

Nina & Pinta

This is a workshop for new hires into the corporate travel industry – whether as travel managers or...
Training Course

Get industry-related content straight to your inbox

By signing up to our site you are agreeing to our privacy policy