CPD Courses

Working with Vulnerable Customers

Webinar Responsible Finance

About the CPD course

This webinar will offer bespoke guidance to responsible finance professionals on identifying early signs customer vulnerability and managing the pre-arrears and arrears process to ensure good customer outcomes. Attending this webinar is an opportunity for frontline loan officers to maintain awareness of the vulnerability agenda and apply learnings to their day to day client interactions

CPD Provider

Responsible Finance

Responsible Finance

Responsible Finance

We support a strong network of responsible finance providers who are increasing access to fair finance across the UK. At our heart is the idea of bringing social and economic benefits to people, places and businesses.

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