Many staff lone work in the course of their daily work; and this course is designed to help attendees identify risks associated with lone working in their particular roles; particularly focusing on the risk of violent or aggressive behaviour presented by other people; be those service users or members of the public. Attendees will identify and consider the risks associated to their workplace and create an action plan for themselves and where relevant; their team; to mitigate those risks where possible. Candidates will also spend some time considering how to handle confrontation if it should occur.
YMCA DownsLink Group is a registered charity working across Sussex and Surrey to provide a variety of services and projects to the local communities. Children, young people and families are at the heart of YMCA DownsLink Group with a particular focus on the needs of young people who find themselves on the fringes of society and need support.