CPD Courses
See the latest Customer Service CPD courses from the Retail industry
Showing 42 of 42 results
Customer Service
Implementing redundancy procedures; lay-offs and s...
Markel
This training course is aimed at employers and those who are involved in carrying out redundancies;...
Online Course
Customer Service
Introduction to Manual Handling for Employers
Markel
This training course is aimed at those in England; Scotland and Wales who are responsible for health...
Online Course
Customer Service
Introduction to Fire Safety and Risk Assessments
Markel
This training course is aimed at all employers who are responsible for health and safety in the work...
Online Course
Customer Service
An Introduction to the Construction Industry and W...
Markel
This training course is aimed at employers; workers and contractors in the construction industry and...
Online Course
Customer Service
Frill Cushion Course.
Just Fabrics (JF Academy)
Frill cushions are soon becoming the must-have homeware staple in everyone's homes. In this course;...
Online Course
Customer Service
Assured Shorthold Tenancies (ASTs): Residential le...
Markel
This one-hour training course gives an overview of the law in relation to residential Assured Shorth...
Online Course
Customer Service
How to handle a disciplinary process
Markel
This introductory training or refresher course is aimed at employers in England; Scotland and Wales...
Online Course
Customer Service
Data protection for businesses
Markel
This one-hour training course gives an overview of the law relating to data protection and your obli...
Online Course
Customer Service
BMS® Direct eLearning
Performance in People
This course is specifically designed to improve your customer-facing team members’ knowledge of the...
Online Course
Customer Service
Employee Personal Security Awareness course
CTR Secure Training (Trisat)
The Employee Personal Security Awareness course: this e-learning course creates an awareness to educ...
Online Course
Customer Service
Retail Conflict Resolution Course
CTR Secure Training (Trisat)
The Retail Conflict Resolution Course: this e-learning course creates an awareness to educate and in...
Online Course
Customer Service
Adult Gaming Centres (RAGC)
Upskill People
Every employee over the age of 18 has a responsibility to ensure all Adult Gaming Centres (AGCs) are...
Online Course
Customer Service
Better One-to-Ones = Better Results
Upskill People
Regular one-to-ones allow you to address a range of topics and challenges with your team members, in...
Online Course
Customer Service
Forecourt Competent Person
Upskill People
A Forecourt Competent Person (FCP) is key to ensuring that a site that sells fuel does so safely and...
Online Course
Customer Service
Fresh Produce
Upskill People
Fresh fruit and vegetables are one of the most important aspects of fresh food sales. How the depart...
Online Course
Customer Service
Tackling Burnout
Upskill People
This course explains the rise in burnout and the feeling of being constantly swamped. It sets out ho...
Online Course
Customer Service
Lone Working
TWD Training
The objective of this course is to provide sufficient understanding and knowledge of Lone Working; i...
Online Course
Customer Service
An introduction to commercial property
Markel
This training course is aimed at all business people who wish to have a better understanding of the...
Online Course
Customer Service
Contract Law
Markel
This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service
Employers' guide to managing workplace health; saf...
Markel
This course provides an overview of the employerÂ’s key health and safety responsibilities.
Online Course
Customer Service
An introduction to consumer law
Markel
This training course provides an overview for retailers on what rights the consumer has; together wi...
Online Course
Customer Service
EmployersÂ’ guide to carrying out risk assessments
Markel
Every business must carry out risk assessments and take step to address workplace risks using contro...
Online Course
Customer Service
Debt collection
Markel
This training course provides business owners and those involved in debt collection within the busin...
Online Course
Customer Service
Anxiety and Anxiety Disorders
Upskill People
This course explains that while anxiety is a normal response to stress, it is not the same as stress...
Online Course
Customer Service
Starting a business
Markel
This training course is aimed at people wishing to set up their own business. It’s objective is to g...
Online Course
Customer Service
Counter Food Sales and Service Essentials
Upskill People
For people who serve customers with food and drinks over the counter, this course is designed to giv...
Online Course
Customer Service
Display Screen Equipment
Upskill People
Understanding what makes your workstation safe to use could save you a lot of pain and discomfort. F...
Online Course
Customer Service
Fire Safety Essentials
Upskill People
Nobody wants the stress of being involved in a fire, do they? So, it is important you know all about...
Online Course
Customer Service
First Aid Refresher
Upskill People
First aid is an essential skill that could save a life, but many first aiders lose confidence as tim...
Online Course
Customer Service
Food Hygiene - Allergens
Upskill People
Anyone dealing with food needs to know how to do it safely and hygienically, so it is safe to eat. T...
Online Course
Customer Service
Food Hygiene (Complete)
Upskill People
Anyone dealing with food needs to know how to do it safely and hygienically, so it is safe to eat. I...
Online Course
Customer Service
Food Sales and Service Essentials
Upskill People
A course designed to give you the confidence and skills to be brilliant at sales and service and giv...
Online Course
Customer Service
Food Sales and Service Skills
Upskill People
A course to practice the skills you've learnt and really cement your knowledge and confidence to be...
Online Course
Customer Service
Let's Talk About Stress
Upskill People
This course explains that stress can be a good thing when it motivates us, but too much of it can li...
Online Course
Customer Service
Introduction to manual handling for employees
Markel
This course is aimed at employees and workers involved in hazardous manual handling to help protect...
Online Course
Customer Service
Managing Mental Health
Upskill People
This course helps managers understand the issues when it comes to looking after their people, includ...
Online Course
Customer Service
Safety, Health and Wellbeing (Complete)
Upskill People
Keeping everyone safe and well must be a top priority for any business, and accident prevention is a...
Online Course
Customer Service
Sales and Service Essentials
Upskill People
This course is all about getting the most out of your relationship with your customers and being suc...
Online Course
Customer Service
Understanding Depression
Upskill People
This course explains the difference between depression as a natural response to disappointment and c...
Online Course
Customer Service
Violence and Aggression at Work
Upskill People
Workplace aggression is any incident in which a person is abused, threatened, or assaulted in circum...
Online Course
Customer Service
What is Mental Health?
Upskill People
It is important you understand the facts about mental health. Good mental health is not just about b...
Online Course
Customer Service
Your Wellbeing
Upskill People
This course helps you understand the importance of living in the present. It sets out how techniques...