The delegate will learn how manage a customer relationship in order to make the most of every opportunity.
The delegate will learn how to distinguish between good and poor performance and monitor accordingly.
The delegate will understand how to get the best from their sales meetings and ensure control and structure to the meeting.
The delegate will learn about the essentials of dealing with incoming calls and enquiries and how to make the most of every opportunity.
The delegate will learn to navigate the challenges of moving from being part of a team to now being that team’s manager.
The delegate will learn how a buyer views the negotiation process and how to establish the most appropriate approach.
The delegate will learn to explore the different ways of approaching a negotiation and find a way to bring about a suitable resolution that works for you.
The delegate will learn the basics of on-line marketing and understand more about how websites work and social media.
The delegate will learn how to open the sale with confidence and engage the prospect quickly to move the sale forward.
With objection handling training the delegate will learn how to challenge and overcome objections with confidence bringing the sale to a satisfactory conclusion.
Designed to help delegates navigate their way through the performance management in a very practical way.
The delegate will learn how to prepare thoroughly for a negotiation and apply a structured approach.
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