The delegate will learn how to manage; counter and successfully deal with a conflict situation ensuring a satisfactory conclusion.
Delegates will learn the essentials of managing the discipline and grievance procedure. This course is designed to help managers to deal specifically with poor performance and managing... Read more
The delegate will learn how to distinguish between good and poor performance and monitor accordingly.
Delegate will learn that finding the key to what inspires and motivates people is never easy. It has often been said that motivating individuals is much harder than creating an... Read more
Delegates will learn the mechanics of a good negotiation. All sales people need to be able to determine when the sale has been successful and where the negotiation starts. This can be... Read more
The delegate will learn how to understand non-verbal messages and be able to use various techniques for understanding others and being understood clearly.
Delegates will learn that personal management is an essential part of the manager’s business success. People will more readily follow a leader who is confident; competent and in... Read more
The delegate will learn how to prepare and structure presentations for maximum effect.
Delegates will learn how to present confidently and competently bringing a greater level of personality and charisma to presentations. Designed with professional presentations to... Read more
Most doctors aspire to reach the highest career point that they can. The aim of this programme is to provide you with the skills and knowledge to ensure you are competent and confident... Read more
An important part of every Doctor’s life is the ability to Teach the Teacher and take on the teaching role in a number of different capacities; from educational supervision to work... Read more
The delegate will learn the essentials of exactly when and how to delegate up; down and across the business effectively.
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