This module will provide the knowledge and skills required to promote and implement equality and inclusion.
This course consists of 5 modules; finding a social housing home; social housing tenancies explained; managing your finances; setting up your new home and managing your tenancy and... Read more
This module looks at creating a personal development plan and how to outline your goal using the SMART approach.
This module looks at emotional intelligence and about having the ability to understand and manage your emotions and those of the people around you.
This module looks at the different reflective models and learning styles.
This module looks at why you need to learn about time management; analysing your own time management; dealing with common challenges to effective time management; action [planning with... Read more
Anger is a completely normal; usually healthy; human emotion; provided it remains under control. This course teaches you that appropriate anger can be energising; inappropriate anger... Read more
Having the ability to create great rapport leads to a much deeper level of trust and understanding with clients and colleagues. This course teaches you how to build bonds with those you... Read more
Having confidence and self-esteem is not a skill but a result of behaviour that you can learn about and adopt. This course teaches you that confident people are a valuable asset; high... Read more
Conflict resolution is about winning the other side over; rather than defeating them. This course will teach you that workplace conflict is a major fear for many; you’ll discover... Read more
Critical thinking is the art of not thinking wrongly and being able to spot arguments that are; or may be misleading. This course will teach you that it’s a vital business skill;... Read more
An interactive; hands-on workshop to enhance your approach to strategic planning and the communications of those plans. This course will teach you the pros and cons of delegating; who... Read more
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