Thinking on your feet is about handling surprises and being impressive in tricky moments and when under pressure.
What matters are not the signals we think we’re sending; but instead the signals that are received. This course teaches you why non-verbal (NV) communication is a vital skill;... Read more
Most social media platforms today are used by businesses to build brand recognition; promote goods or services or to simply sell products. This course tells you about how daily;... Read more
Addressing the particular challenges women face in the workplace; this course will help you to break through any barriers; be more assertive but not aggressive; comfortably own your... Read more
The workshop focuses on the key skills and competencies which will enable any individual to ensure this happens. Covering a range of elements including what constitutes good service to... Read more
Our course will help develop the technical know how and the written skills to complete an NHS Business Case document.
This course has been designed to provide learners with the skills to be able to Record and Report with confidence. By the end this course learners will be sufficiently trained and... Read more
Anger is a completely normal; usually healthy; human emotion; provided it remains under control. This course teaches you that appropriate anger can be energising; inappropriate anger... Read more
Having the ability to create great rapport leads to a much deeper level of trust and understanding with clients and colleagues. This course teaches you how to build bonds with those you... Read more
Having confidence and self-esteem is not a skill but a result of behaviour that you can learn about and adopt. This course teaches you that confident people are a valuable asset; high... Read more
Conflict resolution is about winning the other side over; rather than defeating them. This course will teach you that workplace conflict is a major fear for many; you’ll discover... Read more
Critical thinking is the art of not thinking wrongly and being able to spot arguments that are; or may be misleading. This course will teach you that it’s a vital business skill;... Read more
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