Undertaking complex assessments is an essential social work skill. Robust; holistic assessment and clear analysis are the basis for all social work interventions. This 2 day programme... Read more
This is a one day course which aims to increase participant’s confidence in working with disabled children and enable their wishes; views and feelings to be incorporated in assessment... Read more
All healthcare workers have a responsibility to dispose of their clinical waste in a way that minimizes any risk to themselves; patients; co-workers and the environment. This course is... Read more
When you work in a hospital you have the support of a wide network of colleagues; but what happens when you are working by yourself? Who do you turn to for advice? For help in an... Read more
On the 25th May 2018; the UK will adopt a new piece of legislation known as the EU General Data Protection Regulation; or GDPR. This legislation the UK has chosen to adopt in full will... Read more
This course has been specifically designed for property agents to assist them in ensuring their business practices are compliant with the Consumer Protection from Unfair Trading... Read more
This module looks at three analytical techniques for considering the organisation’s situation in the strategy planning process. The three techniques that will be looked at are PESTLE;... Read more
The module will explore team models and team leadership and look at achieving win-win situations. Applying the right skills in the right situations helps build; develop and maintain... Read more
This course covers product risk; the steps of risk management; how to successfully manage risk; and what can go wrong when risks are not managed.
This course covers problem-solving and decision-making; the possible causes of problems; problem-solving techniques; various problem-solving models; and the consequences of not solving... Read more
This module covers various aspects of listening and emotional intelligence: the impact of communication; effective two-way communication; empathic listening; active listening;... Read more
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