The aim of this course is to enable attendees to understand and interpret communications data and apply analysis that can be used in an operational context to provide insights that will... Read more
It is vitally important for doctors that they understand; practice and be confident in the building of skills to undertake regular clinical and service audits. They must also have a... Read more
Delegates will learn how to provide outstanding customer service. The result will be renewed vigour for putting the client first and providing a world-class customer service with any... Read more
Like all industries; the product here is the quality of the patient centred care. Patient care starts with the first encounter that the patient has with the health care facility staff;... Read more
Mindfulness is about being in the present; shifting our focus of attention to what is happening in this very moment; noticing our thoughts; feelings and anything else we might not... Read more
The delegate will learn how to manage time more effectively as well as plan and prioritise to greater effect.
The purpose of the training workshop is to enable participants to improve their understanding of Vehicle to Grid (V2G) technology and its impact on energy use and to make informed... Read more
A two day face to face training course covering key legal subjects needed by anyone involved in the purchase of goods; materials and services. It equips attendees with knowledge and... Read more
The main aim of this course will be to help delegates improve their communication skills and provide advanced communication skills for Doctors both individually and within their team... Read more
Delegates will learn how to assert themselves with the most difficult situations and to act effectively even when they are unable to offer any significant help or compensation at the... Read more
This course highlights the mechanics of the negotiation and how to deal powerfully with resistance and manipulation.
This programme will provide delegates with a thorough grounding in the essential sales skills required to be successful in a competitive commercial environment.
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