This course helps you to understand emotional intelligence and how it works; To be able to plan difficult conversations (with practice staff; GPs and patients); To feedback... Read more
This course helps you to understand the challenges facing primary care and the wider NHS; To understand the different leadership styles and approaches; To apply the NHS leadership model... Read more
This course helps you to understand the key characteristics of effective managers; To be able to prioritise your workload; To manage your time more effectively.
This course helps you to understand CONTEST; Prevent and Channel; Identify the common indicators that a vulnerable child; teenager or adult may become susceptible to radicalisation and... Read more
This course will help you to: Know what a repeat prescribing system is and how it should work; Know the benefits of using a repeat prescription system; Know how to monitor and map the... Read more
The new user session covers the basics of using MessageFocus and is available to new and existing clients. The training will take users through the process of creating their first... Read more
A new data protection regulation is on the horizon. Enforceable from May 25th 2018; the General Data Protection Regulation (GDPR) changes the rules for how organisations handle personal... Read more
Anaphylaxis is a ‘severe; life-threatening; generalised or systemic hypersensitivity reaction’ that is triggered when a person comes into contact with an allergen. Anaphylaxis is a... Read more
Substance misuse has many different kinds of implications for the individual. Yet help for people struggling with drug and alcohol misuse and dependence is often not well-integrated... Read more
This course is designed to build on your understanding of what it means to have a learning disability. The course will suggest how you can help to support people with learning... Read more
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