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Business Support Courses

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Business Support CPD Courses and Workshops Available

  • Practice Index

    Having difficult conversations

    Practice Index

    This course helps you to understand emotional intelligence and how it works; To be able to plan difficult conversations (with practice staff; GPs and patients); To feedback... Read more

  • Practice Index

    Leadership Styles and Approaches

    Practice Index

    This course helps you to understand the challenges facing primary care and the wider NHS; To understand the different leadership styles and approaches; To apply the NHS leadership model... Read more

  • Practice Index

    Managing Others

    Practice Index

    This course helps you to understand and apply the principles of team building and team working; To learn how to manage change; To have an introduction to coaching. Read more
  • Practice Index

    Managing Yourself

    Practice Index

    This course helps you to understand the key characteristics of effective managers; To be able to prioritise your workload; To manage your time more effectively.

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  • Practice Index


    Practice Index

    This course helps you to understand CONTEST; Prevent and Channel; Identify the common indicators that a vulnerable child; teenager or adult may become susceptible to radicalisation and... Read more

  • Practice Index

    Privacy and Dignity

    Practice Index

    This course covers what values underpin the principles of dignity and respect; How to encourage individuals to engage in self-care; How to promote the privacy and dignity of the... Read more
  • Practice Index

    Repeat Prescriptions

    Practice Index

    This course will help you to: Know what a repeat prescribing system is and how it should work; Know the benefits of using a repeat prescription system; Know how to monitor and map the... Read more

  • Adestra

    Getting Started With Adestra’s MessageFocus


    The new user session covers the basics of using MessageFocus and is available to new and existing clients. The training will take users through the process of creating their first... Read more

  • Groupcall

    School Compliance with GDPR


    A new data protection regulation is on the horizon. Enforceable from May 25th 2018; the General Data Protection Regulation (GDPR) changes the rules for how organisations handle personal... Read more

  • Relias Learning Ltd


    Relias Learning Ltd

    Anaphylaxis is a ‘severe; life-threatening; generalised or systemic hypersensitivity reaction’ that is triggered when a person comes into contact with an allergen. Anaphylaxis is a... Read more

  • Relias Learning Ltd

    Alcohol and Substance Misuse Awareness

    Relias Learning Ltd

    Substance misuse has many different kinds of implications for the individual. Yet help for people struggling with drug and alcohol misuse and dependence is often not well-integrated... Read more

  • e-Quality Learning

    Disability Confidence

    e-Quality Learning

    This course is designed to build on your understanding of what it means to have a learning disability. The course will suggest how you can help to support people with learning... Read more

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