The Management Skills Award consists of 13 online management training sessions that you can do anywhere (desktop; mobile; tablet). Each session lasts 20-25 minutes and you have up to... Read more
This one-day “Advanced Management Skills” workshop will enable you to return to the workplace with a range of advanced management skills that you can use to manage yourself and... Read more
This one-day “Advanced Selling Skills” workshop addresses the old paradigms of business-to-business sales; and introduces the new mind-set of solution-based sales that work well in... Read more
This two-day “Essential Management Skills” workshop will enable you to return to the workplace with a range of skills and behaviours that you can use to manage yourself and... Read more
This two-day “Essential Selling Skills” workshop provides techniques and strategies for: understanding the sales process; overcoming objections; closing the sale; and exceeding... Read more
This one-day “Telephone Selling Skills” workshop covers all the essentials for: generating more leads; setting up appointments; making sales over the telephone; and making cold... Read more
This two-day “Sales Management Skills” course is for people who managing sales teams; and provides skills and techniques to improve sales-performance.
Are leadership and management the same thing? What makes a great leader and what skills are needed to manage a team successfully? How do you manage your responsibilities and targets and... Read more
All activities carry an element of risk! A risk assessment will help you to identify; prioritise and put risk mitigation strategies in place. This course is aimed at anyone who needs to... Read more
Social housing is a vital part of the fabric of our society; providing affordable and specialist accommodation for millions of people through a diverse range of providers. To achieve... Read more
Anti-social behaviour continues to be a key area of concern for communities. ASB early intervention prevents escalation; saving time and money. This course is for officers; team leaders... Read more
When possession of a property is in prospect; staff need to have confidence that they understand the grounds on which they can proceed; have addressed all the relevant issues that will... Read more
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