No organisation working with children and/or adults at risk can operate without due regard to its safeguarding responsibilities. A clear understanding of the key duties; behaviours and... Read more
Financial mismanagement can ruin an organisation; result in fines and obliterate trust. Good financial management is essential for ensuring that legal requirements are met in relation... Read more
This slips; trips and falls course will enable employers and employees to reduce and control the risks of slips; trips and falls hazards in the workplace. Complying with the Health and... Read more
What is social housing? To know where you are going you need to understand where you have come from. Originating as a tangible expression of the charitable instincts of powerful and... Read more
How do you recruit the best person first time? Recruiting new members of staff and volunteers can be time consuming and expensive; therefore you need to ensure you get the most out of... Read more
The role of fire warden course explores the knowledge and skills required to be an effective fire warden in the workplace. It covers the specific duties and responsibilities of a fire... Read more
The provisions of the Anti-Social Behaviour Crime and Policing Act 2014 give you new tools to tackle anti-social behaviour in your communities. This course provides detailed coverage of... Read more
With new legislation from the Welfare Reform and Work Act 2016 bringing unprecedented changes to the social housing sector and impacting on income streams; it will be more important... Read more
Falls from height are the most common cause of fatalities in the workplace. This working at height course will enable employers and employees to reduce and control the risks associated... Read more
Minutes capture discussions; decisions and actions; providing a record of a meeting; but what should they look like? What needs to be included and what can be omitted? This course is... Read more
Working proactively to build clear expectations around prompt and regular rent payment starts from the day you meet a prospective tenant; and carries through to the sign-up phase. Work... Read more
This “Retail Sales & Service Professional” course covers the essential retail-techniques and sales-strategies for delivering excellent levels of customer-service; it’s a... Read more
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