A well-thought-out approach to rent arrears is one of the vital strands in an overall income management strategy. This requires all providers to understand the underlying causes of... Read more
Housing has always been a dynamic field; and never more so than today. It is vital to understand the current social housing matters facing you and your colleagues. Participating in this... Read more
The amount of personal data being held by organisations has dramatically increased over recent years and continues to increase. The Data Protection Act aims to balance the rights of... Read more
There’s a lot to be covered in a staff and volunteer policy; from recruitment and induction to discipline and grievance; and a whole lot more in-between. A staff and volunteer policy... Read more
In the current economic climate; every penny counts. Disrepair is traditionally an area of significant spend for social housing providers. A critical element in keeping costs down is to... Read more
A poor workstation set up can be hazardous to the individual; increasing the risk of injuries and ill-health. This DSE awareness course aims to support employees to understand how to... Read more
Knowing how to respond in an emergency can be the difference between life and death. Making informed decisions is vital as every second counts in both fire and other emergencies;... Read more
Engagement and participation continues to be key area of work in the voluntary and community sector. Active participation creates an environment in which staff; volunteers; service... Read more
Equality and diversity in the workplace and wider society is governed by The Equality Act 2010. This is the law which bans unjust or prejudicial treatment and helps achieve equal... Read more
EU Regulation 852/2004 Hygiene for Foodstuffs requires food businesses to ensure that staff who handle food are supervised; instructed and trained in food hygiene and safety in a way... Read more
Health and safety is everyone’s responsibility. A basic knowledge of health and safety is essential for any workplace. This health and safety at work course is designed to give you an... Read more
Meetings are an essential element in the life of any organisation. Well organised and managed; they bring together people’s diverse skills and experience and deliver fantastic... Read more
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