In order to raise awareness of information security within your organisation and in accordance with the UK Gambling Commission’s security audit requirements; all staff should be... Read more
As part of compliance to the Licence Conditions and Codes of Practice (LCCP); section 2.3; operators are required to adhere to the Commission’s technical standards and with the... Read more
Under the Health and Safety at Work Act 1974; all employers have a responsibility to ensure their employees’ health and safety whilst at work. They must put appropriate and... Read more
Social housing is a vital part of the fabric of our society; providing affordable and specialist accommodation for millions of people through a diverse range of providers. To achieve... Read more
A well-thought-out approach to rent arrears is one of the vital strands in an overall income management strategy. This requires all providers to understand the underlying causes of... Read more
This manual handling for managers’ course is designed for those with health and safety responsibilities. Manual handling injuries account for more than a third of all workplace... Read more
The role of the fire warden online training course explores the knowledge and skills required to be an effective fire warden in the workplace. It covers the specific duties and... Read more
Minutes capture discussions; decisions and actions; providing a record of a meeting; but what should they look like? What needs to be included and what can be omitted? There are... Read more
The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
Delegates will learn how to understand conflict management and dealing with difficult situations as well as the main elements which encompass this complex area of personal and... Read more
The delegate will learn how to present confidently with presentations that have appeal and are engaging.
The delegate will explore how to shape their own leadership style and develop a distinctive method for them of leading people that ensures maximum results.
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