The delegate will understand more about the value of highlighting benefits to the customer instead of merely relaying simple features.
The delegate will learn about how sales has evolved over the years and how to ensure that you are ahead of the game in your future approach.
The delegate will learn how to appreciate the difference in personality types and select a communication style accordingly.
The delegate will understand the key principles of how to engage and influence more than one person at the same time in a sales meeting.
The delegate will learn how to set and prioritise objectives using powerful tools and techniques to ensure they are successfully completed.
Delegates will learn the value of selling strategy. Once an experienced salesperson has shown they can distinguish between selling to clients and managing their account professionally;... Read more
This programme covers all aspects telephone sales helping the delegate to build their knowledge; confidence and skills.
The delegate will learn the essentials of exactly when and how to delegate up; down and across the business effectively.
The delegate will understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them.
The delegate will learn a 6 stage process to ensure successful recruitment of the right individual in the right position.
The delegate will learn the essential areas of management responsibility and what is required to build their personal skill level to ensure success.
The delegate will learn the fundamental skills of being a Team Leader or Supervisor and how to apply those skills successfully.
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