Delegates will learn the value of effective teamwork. By the end of this programme delegates will be able to state the characteristics of an effective team see teamwork in operation and... Read more
Delegates will learn that good coaching skills are essential in providing the manager who coaches with alternatives to the formal training and development courses on offer.
Delegates will learn the essential skills required to be a successful line manager. The programme is designed to help less experienced First Line Managers and those who are new to a... Read more
The delegate will learn how to plan; prepare and deliver exceptional training sessions. This programme is designed for existing trainers and managers who are responsible for... Read more
The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react accordingly.
Establish how to initiate a conversation by building and maintaining rapport with another person or persons.
All employees wishing to improve their interactions and effective communication skills with others will benefit from this course.
The delegate will learn how to think creatively when looking to solve problems and bring a fresh perspective to bring about a satisfactory solution.
All employees looking to understand new ways of problem solving and how to make better; more informed; decisions.
The delegate will learn the value of using decision making tools and concepts effectively.
The delegate will learn how to present confidently with presentations that have appeal and are engaging.
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