Work through from the physical office environment regarding equipment, layout, technology, roles and responsibilities etc. Through to workflow planning, and diary and time management. Read more
The programme is about process and people and how to build the performance management processes and then how to implement the key activities of performance appraisal etc. We take the... Read more
Presenting yourself and your ideas with confidence, impact and great conviction is the primary benefit for professionals. Providing you with strategies on how to make an effective... Read more
We open with the definition of sales versus marketing, and the importance of the customer in the entire sales process. Customer segmentation is discussed in the context of knowing the... Read more
This programme is delivered in two modules. It focuses on the key stages from identifying and analysing training needs to determining the best training intervention. In this training... Read more
An in-depth look at the amalgamation of different skill sets required in the workplace to communicate effectively and with impact across all levels
Deciding what an audience needs to know, how to prepare for a presentation in advance and learning how best to convey the information on the day
The ability to be assertive is an important workplace skill that different people use in different ways, this course teaches delegates how to be assertive without becoming Read more
The ability to impel a person to some action whilst keeping the relationship intact is a highly desirable skill that can be learned
Often when we communicate our intended message goes astray. This course teaches delegates the skills to communicate with impact like leaders and to hold the attention of a room whilst... Read more
We are all familiar with the feeling of pressure at work and this course is about learning various techniques to help manage this commonplace awareness
Examines the social skills and traits that make a great negotiator and the behaviours to be avoided to become one. Detailed examination of what to do before and during a negotiation as... Read more
There was an error submitting your enquiry. Please use the Contact page instead.
Your CPD request has been sent to the relevant accredited CPD provider. We hope this is of help.
Click here to search for more CPD courses and events.
The CPD Service