This suite of bite-sized ten-minute manager e-learning modules has been designed to raise awareness of the tools and techniques that can be used to enhance key people management skills. Read more
Our People Management suite consists of six modules; focusing on probationary procedure; dispute resolution; absence procedure; capability procedure; code of conduct and disciplinary... Read more
The Performance Appraisal suite is made up of three modules. The guide for employees will help members of staff prepare for their meeting and make a full contribution to proceedings;... Read more
Personal resilience is; essentially; the ability to bounce back from difficult situations. It’s a quality that can prove crucial in a professional setting; where stress; adversity;... Read more
Personal safety represents our ability to go about everyday life free from the threat or fear of psychological; emotional or physical harm from others. It’s a responsibility shared... Read more
Most of us find the thought of giving a presentation rather nerve-racking; if this sounds familiar; however; don’t worry. This module will act as a practical guide to developing... Read more
Carrying out a risk assessment where necessary is a legal requirement under the Management of Health and Safety at Work Regulations 1999. Failure to carry out a suitable and... Read more
Project management is a key managerial skill. It involves the planning; scheduling and controlling of activities designed to meet specific objectives within an agreed timescale and... Read more
It’s estimated that British industry loses over ?13 billion each year due to sickness absence. Rising absence levels cause problems for every organisation; large or small; across... Read more
This module provides helpful advice and practical examples of various questioning techniques; for use both in recruitment interviews and more general situations. We look at the most... Read more
The Reporting of Injuries; Diseases and Dangerous Occurrences Regulations (RIDDOR) 2013; place legal duties on employers; the self-employed and those in charge of work premises to... Read more
Effective risk management (the process by which risks are identified; evaluated and managed) is essential for any business that wishes to achieve its strategic objectives and improve... Read more
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