CPD - The CPD Certification Service

Corporate Training CPD Courses and Workshops Available

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  Email Stress

  Learning Pool

  Email has changed the way that we do business; but lately we’ve been hearing more about the problems of email stress and overcrowded inboxes. This module explores aspects of email... Read more

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  Emergency Planning

  Learning Pool

  The Civil Contingencies Act defines an emergency as an event or situation which threatens serious damage to human welfare in a place in the UK; the environment of a place in the UK; or... Read more

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  Emotional Intelligence

  Learning Pool

  Emotional intelligence (EI) is the ability of individuals to recognise their own and others’ emotions; to discriminate between different feelings and to use this information to... Read more

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  Equality in the Workplace

  Learning Pool

  Every forward-thinking organisation now aims to be a good employer; and to be a business that delivers accessible and high-quality customer service. This includes ensuring equality of... Read more

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  Facilitation Skills

  Learning Pool

  Facilitation is the term that we use to describe tasks that are assisted; or any activity which makes tasks for others easy; and it’s become a key feature of the modern workplace. The... Read more

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  Fire Safety

  Learning Pool

  Every year; the fire service attends hundreds of thousands of fires around the UK; a significant portion of which occur in the workplace. The threat to safety is obvious; and both... Read more

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  Fraud Prevention

  Learning Pool

  Recent studies have revealed that UK business loses over ?98 billion each year to fraud; and it’s a danger that every organisation should take steps to guard against. Managers need to... Read more

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  Getting Started with Social Media

  Learning Pool

  Social media has presented organisations with a range of new opportunities to spread awareness and gain opinion; making it possible to reach millions of potential customers with just a... Read more

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  Giving and Receiving Feedback

  Learning Pool

  In order for an organisation to provide excellent products and services; staff need to perform to the highest of standards – but how will we know when we’re performing well; and... Read more

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  Healthy Lifestyles

  Learning Pool

  A healthy lifestyle can have many benefits in terms of our physical and mental wellbeing. However; a combination of busy working schedules and time spent deskbound or in front of the... Read more

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  Influencing; Assertiveness and Negotiation

  Learning Pool

  In order to become successful and confident in business negotiations we first need to develop influencing skills; which in turn are informed by our assertiveness levels. Our... Read more

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  Information Governance

  Learning Pool

  Information is vital to every organisation and; when used effectively; can bring huge benefits. However; we also have the responsibility of protecting such data; and must consider the... Read more

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