Money laundering can occur at any level; in any sector; and is often very difficult to recognise when it is happening. With our help your employees will gain a thorough knowledge of... Read more
Complaints Management When problems lead to a customer complaint it's important that your staff are aware of how to respond and what procedures they should follow when it comes to... Read more
This module will teach learners: The difference between leadership and management How to evaluate a range of leadership styles for their benefits and potential impact on individuals and... Read more
This module will cover: The Freedom of Information (FOI) Act; and know who it applies to How to identify the types of information that are and are not covered by the FOI Act How the FOI... Read more
Health and Safety laws are designed to protect you; your staff and the public from accidents in the workplace. To help ensure your employees understand their responsibilities; we've... Read more
This online module will help your coaches; trainers and mentors to understand the value of targets in learning and how to set them effectively
This elearning module will give your coaches; trainers and mentors the skills they need to ask questions effectively; ultimately enhancing learning outcomes for those receiving the... Read more
This module will show trainers how to: Identify the information required to successfully set learning needs and objectives ; Consider individual learning needs and styles in the... Read more
This course focuses on both the licence conditions and codes of practice; effective as at May 8 2015. It takes into account the key amendments to social responsibility provisions; as... Read more
This course provides a detailed analysis of data protection law and regulation. Real life examples of data protection failings are used to ensure that learners understand the importance... Read more
This course is designed for those who are or wish to become a Teaching Assistant. It covers all the key areas in which a Teaching Assistant will be required to help support the school;... Read more
This course is designed to get students up and running quickly when using Sage 50 2014. The course will be looking at different types of Sage Accounts packages in the Sage 50 range and... Read more
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