Business Sub-Sectors
Business CPD Courses and Workshops Available
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Dealing with Difficult People and Situations Certificate
Be-a Education Ltd T/A New Skills Academy
Difficult people cost businesses hundreds of billions of pounds every year. Learning how to deal with difficult people therefore; is not just a necessary business move to protect your... Read more
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Learning Impressive Telephone Techniques Certificate
Be-a Education Ltd T/A New Skills Academy
Telephone communications are an integral part of most businesses; and sometimes these interactions are the only impression a company makes on its customers. Learning how to get the... Read more
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Managing & Improving Customer Service Process Certificate
Be-a Education Ltd T/A New Skills Academy
Customer Care is integral to the success of any business. The quality of the relationship and reputation your business has among your customers can determine the success or failure of... Read more
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Questioning and Listening Techniques Certificate
Be-a Education Ltd T/A New Skills Academy
Questioning and listening skills are pivotal to effective communication and creating mutual understanding. These vital communication tools are requisite for building effective working... Read more
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More information about Business
The business sector is a vast field covering an array of both general and specialist areas of expertise and skills. New technologies and the growth of the digital environment, changes in working practice, the perspective of consumer demand and customer service, as well as the ongoing advancement of globalisation, creates new dynamic challenges for the entire business community and the managers & business professionals working within the sector.
As the business sector naturally evolves, as will the need for high skilled business managers & leaders with the skillsets to steer their industry’s forward. However, with this also comes the increase in competition for job roles and functions, and the need for upskilling, practical experienced-based training & education.
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The CPD Service