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Insurance & Risk Courses

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Insurance & Risk CPD Courses and Workshops Available

  • The National Training Academy

    Anti-social behaviour: early intervention

    The National Training Academy

    Anti-social behaviour continues to be a key area of concern for communities. ASB early intervention prevents escalation; saving time and money. This course is for officers; team leaders... Read more

  • The National Training Academy

    Anti-social behaviour in context

    The National Training Academy

    Many people simply suffer in silence; fearful of reprisals. A few will complain. Housing teams must understand how to encourage and support those experiencing ASB to come forward and... Read more

  • The National Training Academy

    Asbestos awareness (Category A)

    The National Training Academy

    Asbestos is a hazardous substance; every year over 4;500 people die from asbestos related diseases; such as lung cancer. Anyone likely to disturb or damage asbestos containing materials... Read more

  • The National Training Academy

    Assured shorthold tenancies

    The National Training Academy

    This course is designed for officers; team leaders and managers within housing management and supported housing teams. The rules governing assured shorthold tenancies are different and... Read more

  • The National Training Academy

    Communication skills

    The National Training Academy

    We all communicate every day; but do we get our messages across clearly? Do you know that words only make 7% of the overall message being conveyed? Pitch; tone and body language are... Read more

  • The National Training Academy

    COSHH – Control of substances hazardous to health

    The National Training Academy

    Under the Control of Substances Hazardous to Health Regulations 2002; employers need to either prevent or reduce their workers’ exposure to substances that are hazardous to their... Read more

  • The National Training Academy

    Critical factors influencing rent arrears

    The National Training Academy

    A well-thought-out approach to rent arrears is one of the vital strands in an overall income management strategy. This requires all providers to understand the underlying causes of... Read more

  • The National Training Academy

    Current social housing matters

    The National Training Academy

    Housing has always been a dynamic field; and never more so than today. It is vital to understand the current social housing matters facing you and your colleagues. Participating in this... Read more

  • The National Training Academy

    Data protection

    The National Training Academy

    The amount of personal data being held by organisations has dramatically increased over recent years and continues to increase. The Data Protection Act aims to balance the rights of... Read more

  • The National Training Academy

    Disrepair – is your house in order

    The National Training Academy

    In the current economic climate; every penny counts. Disrepair is traditionally an area of significant spend for social housing providers. A critical element in keeping costs down is to... Read more

  • The National Training Academy

    DSE awareness

    The National Training Academy

    A poor workstation set up can be hazardous to the individual; increasing the risk of injuries and ill-health. This DSE awareness course aims to support employees to understand how to... Read more

  • The National Training Academy

    Engagement and participation in community work

    The National Training Academy

    Engagement and participation continues to be key area of work in the voluntary and community sector. Active participation creates an environment in which staff; volunteers; service... Read more

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