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Healthcare Services CPD Courses and Workshops Available

  • The Mandatory Training Group

    Media and Public Relations

    The Mandatory Training Group

    Efficient networking is essential for the day-to-day business and for those who are actively pursuing job opportunities. Hence; media and public relations are the most successful method... Read more

  • The Mandatory Training Group

    Appreciative Inquiry

    The Mandatory Training Group

    Organisations are considered as a living being made up of the individuals working within it. Appreciative Inquiry can change the whole organisation by changing the people. Through... Read more

  • The Mandatory Training Group

    Conducting Annual Employee Reviews

    The Mandatory Training Group

    An annual review; also called a performance review; can help keep employees happy; engaged and focused. Wanting to succeed is human nature; and giving employees feedback on their... Read more

  • The Mandatory Training Group

    Contact Centre Training

    The Mandatory Training Group

    Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows the subject well. Training your staff; and giving... Read more

  • The Mandatory Training Group

    Creating a Great Webinar

    The Mandatory Training Group

    Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools to market a new or improved product; to train employees; to demonstrate a new task; or... Read more

  • The Mandatory Training Group

    Developing New Managers

    The Mandatory Training Group

    Our ‘Developing New Managers’ course will provide participants with vital skills to succeed. Having a solid development structure by identifying prospective managers early... Read more

  • The Mandatory Training Group

    Employee Motivation

    The Mandatory Training Group

    When you think of staff motivation; more money; a bigger office; a promotion and a better quality of life comes to mind. However; true motivation must come from within. Regardless of... Read more

  • The Mandatory Training Group

    Event Planning

    The Mandatory Training Group

    Events do not just happen. They take time to plan; develop; and create. Our ‘Event Planning Training’ course is designed to give participants the tools needed to host a... Read more

  • The Mandatory Training Group

    Facilitation Skills

    The Mandatory Training Group

    Facilitation is often referred to as the new cornerstone of management philosophy as it highlights fairness and effortless decision-making process. Creating a comfortable environment... Read more

  • The Mandatory Training Group

    High-Performance Teams Inside the Company

    The Mandatory Training Group

    High-Performance Teams Inside the Company are organisations; teams or groups working inside an office environment that is focused on achieving the same goals. Bringing team members... Read more

  • The Mandatory Training Group

    In-Person Sales

    The Mandatory Training Group

    In the age of online shopping and technology; in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will meet your... Read more

  • The Mandatory Training Group

    Knowledge Management

    The Mandatory Training Group

    The Encarta Dictionary defines knowledge management as the organisation of intellectual resources and information systems within a business environment. Sounds pretty simple; right?... Read more

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