Welcome to our online ‘Body Language Basics’ course. Can you tell if someone is telling the truth just by looking at them? It is a skill that many people do not have. Read more
Phone skills are a highly valuable tool in an employee’s skill-set. Our ‘Call Centre Training’ course helps participants to improve confidence; sales productivity; and... Read more
Business acumen refers to keenness and quickness in understanding and dealing with a business situation in a manner that it will provide a good result. Our ‘Business Acumen’... Read more
Money matters can be intimidating for even the smartest people. However; having a solid understanding of basic financial terms and methods is crucial to your career. When words like... Read more
You are in your office looking over your performance report; and your low performing employee failed to meet quota this month even after you spoke with them about the importance of... Read more
Coaching is not just for athletes. More organisations want to include coaching as part of their instruction. Coaching salespeople; when done correctly; will not only increase sales; it... Read more
Our online ‘Developing Corporate Behaviour’ course helps learners to develop a business environment that reflects a positive set of values and ethics. Aligning these... Read more
Efficient networking is essential for the day-to-day business and for those who are actively pursuing job opportunities. Hence; media and public relations are the most successful method... Read more
Organisations are considered as a living being made up of the individuals working within it. Appreciative Inquiry can change the whole organisation by changing the people. Through... Read more
An annual review; also called a performance review; can help keep employees happy; engaged and focused. Wanting to succeed is human nature; and giving employees feedback on their... Read more
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows the subject well. Training your staff; and giving... Read more
Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools to market a new or improved product; to train employees; to demonstrate a new task; or... Read more
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