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Healthcare Services CPD Courses and Workshops Available

  • The Mandatory Training Group

    Body Language Basics

    The Mandatory Training Group

    Welcome to our online ‘Body Language Basics’ course. Can you tell if someone is telling the truth just by looking at them? It is a skill that many people do not have. Read more

  • The Mandatory Training Group

    Call Centre Training

    The Mandatory Training Group

    Phone skills are a highly valuable tool in an employee’s skill-set. Our ‘Call Centre Training’ course helps participants to improve confidence; sales productivity; and... Read more

  • The Mandatory Training Group

    Business Acumen

    The Mandatory Training Group

    Business acumen refers to keenness and quickness in understanding and dealing with a business situation in a manner that it will provide a good result. Our ‘Business Acumen’... Read more

  • The Mandatory Training Group

    Budgets and Financial Reports

    The Mandatory Training Group

    Money matters can be intimidating for even the smartest people. However; having a solid understanding of basic financial terms and methods is crucial to your career. When words like... Read more

  • The Mandatory Training Group

    Coaching and Mentoring

    The Mandatory Training Group

    You are in your office looking over your performance report; and your low performing employee failed to meet quota this month even after you spoke with them about the importance of... Read more

  • The Mandatory Training Group

    Coaching Salespeople

    The Mandatory Training Group

    Coaching is not just for athletes. More organisations want to include coaching as part of their instruction. Coaching salespeople; when done correctly; will not only increase sales; it... Read more

  • The Mandatory Training Group

    Developing Corporate Behaviour

    The Mandatory Training Group

    Our online ‘Developing Corporate Behaviour’ course helps learners to develop a business environment that reflects a positive set of values and ethics. Aligning these... Read more

  • The Mandatory Training Group

    Media and Public Relations

    The Mandatory Training Group

    Efficient networking is essential for the day-to-day business and for those who are actively pursuing job opportunities. Hence; media and public relations are the most successful method... Read more

  • The Mandatory Training Group

    Appreciative Inquiry

    The Mandatory Training Group

    Organisations are considered as a living being made up of the individuals working within it. Appreciative Inquiry can change the whole organisation by changing the people. Through... Read more

  • The Mandatory Training Group

    Conducting Annual Employee Reviews

    The Mandatory Training Group

    An annual review; also called a performance review; can help keep employees happy; engaged and focused. Wanting to succeed is human nature; and giving employees feedback on their... Read more

  • The Mandatory Training Group

    Contact Centre Training

    The Mandatory Training Group

    Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows the subject well. Training your staff; and giving... Read more

  • The Mandatory Training Group

    Creating a Great Webinar

    The Mandatory Training Group

    Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools to market a new or improved product; to train employees; to demonstrate a new task; or... Read more

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