CPD - The CPD Certification Service

Hotels & Restaurants CPD Courses and Workshops Available

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  Specialist Massage

  Oplex Careers

  The online Specialist Massage Course aims to provide an insight into the skills and knowledge related to massage therapy for specialist areas such as sports massage; pregnancy massage... Read more

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  Customer Relationship Management

  Oplex Careers

  The CRM Course has been designed to provide learners with an insight into the key skills and practices related to Customer Relationship Management. From discussing the importance of... Read more

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  Estate Agency Training

  Oplex Careers

  The online Estate Agent Training Course aims to provide an insight into the skills and knowledge related to effectively working as an estate agent whether for residential or commercial... Read more

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  Safer Recruitment in Schools

  Oplex Careers

  The Safer Recruitment in Schools Course will provide learners with an insight into learning the importance of effectively carrying out safe recruitment in schools across the UK. The... Read more

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  Pet Nutrition Level 4

  Oplex Careers

  The online Pet Nutrition Level 4 Course aims to provide a further insight and understanding into the proper nutrition for pets; by further exploring the implications of healthy Read more

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  Pet Nutrition Level 3

  Oplex Careers

  The Pet Nutrition Level 3 Course will explore the important skills and knowledge related to learning the essentials of pet nutrition from the importance of nutrition for body condition... Read more

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  Giving & receiving feedback masterclass

  Lightbulb Leadership Solutions

  Delegates will learn techniques; top tips and fresh approaches to building capability and improving performance through effective skills in preparing; delivering and receiving feedback... Read more

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  Customer Care - Customer Care Skills; This module looks at customer care training;

  Virtual College

  Understanding customer care skills and how to use them to overcome barriers.

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  Customer Care - Your Campaign Plan

  Virtual College

  This module looks at the best way to form a campaign plan to install a customer care programme in your company.

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  Customer Care - Cause of Poor Customer Care

  Virtual College

  This module looks at causes of poor customer care and how to address them.

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  Customer Care - Introduction

  Virtual College

  This module looks at customer care and how to make customers feel that your business is genuinely interest in them as people and not merely as accounts.

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  Customer Care - Why you need good Customer Care

  Virtual College

  This module looks at some of the reasons why your organisation needs to take customer care seriously and recognise why you need a customer care programme.

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