The online Specialist Massage Course aims to provide an insight into the skills and knowledge related to massage therapy for specialist areas such as sports massage; pregnancy massage... Read more
The CRM Course has been designed to provide learners with an insight into the key skills and practices related to Customer Relationship Management. From discussing the importance of... Read more
The online Estate Agent Training Course aims to provide an insight into the skills and knowledge related to effectively working as an estate agent whether for residential or commercial... Read more
The Safer Recruitment in Schools Course will provide learners with an insight into learning the importance of effectively carrying out safe recruitment in schools across the UK. The... Read more
The online Pet Nutrition Level 4 Course aims to provide a further insight and understanding into the proper nutrition for pets; by further exploring the implications of healthy Read more
The Pet Nutrition Level 3 Course will explore the important skills and knowledge related to learning the essentials of pet nutrition from the importance of nutrition for body condition... Read more
Delegates will learn techniques; top tips and fresh approaches to building capability and improving performance through effective skills in preparing; delivering and receiving feedback... Read more
Understanding customer care skills and how to use them to overcome barriers.
This module looks at the best way to form a campaign plan to install a customer care programme in your company.
This module looks at causes of poor customer care and how to address them.
This module looks at customer care and how to make customers feel that your business is genuinely interest in them as people and not merely as accounts.
This module looks at some of the reasons why your organisation needs to take customer care seriously and recognise why you need a customer care programme.
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