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Hospitality Sector Courses

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Hospitality Sub-Sectors

Hospitality CPD Courses and Workshops Available

  • Direction Training Associates

    Professional Food Service

    Direction Training Associates

    This programme uses hospitality best practice standards reflecting professional procedures in food service. The programme can be used by companies or individuals to upskill; benchmark... Read more

  • Direction Training Associates

    Giving Great Customer Service

    Direction Training Associates

    This programme uses hospitality best practice standards in customer service. Learners explore negative and positive behaviours and the impact on customer service. Standards for the... Read more

  • Direction Training Associates

    Professional Wine and Champagne Service

    Direction Training Associates

    What is the difference between a sauvignon blanc and chardonnay? ….. How do I open champagne?…. How can I recommend a wine to a customer? …. No need to be a sommelier and... Read more

  • Direction Training Associates

    Professional Housekeeping

    Direction Training Associates

    Housekeeping is often a misunderstood department. It is not just about flicking dusters around and making beds. Undoubtedly it is hard work; but Housekeeping has an extremely valuable... Read more

  • Direction Training Associates

    Work Aware!

    Direction Training Associates

    The first few weeks of starting a new job are critical. Staff make the decision if they like the job or not. This decision is based not only on whether they like their manager... Read more

  • Train4academy

    General Data Protection Regulations (GDPR)

    Train4academy

    This course has been designed as an introduction to the new legislation; General Data Protection Regulation (GDPR) as it becomes a compliancy requirement in both the EU and UK on May... Read more

  • High Speed Training

    Person-Centred Care

    High Speed Training

    An online course designed to teach health and social care workers how to effectively deliver person-centred care. It explains the principles of person-centred care set out by the Health... Read more

  • High Speed Training

    Disability Awareness for Employers

    High Speed Training

    This Disability Awareness for Employers training course aims to help those at management level understand more about the different types of disabilities; how these may impact a... Read more

  • High Speed Training

    Introduction to Housing Management

    High Speed Training

    An online course that offers an understanding of social housing including the challenges facing the sector; how to collect and manage rent; and how to deal with anti-social... Read more

  • Virtual College

    Departmental Manager - Developing High Performing Teams

    Virtual College

    This module looks at how to develop a high-performing team. It covers the differences between high and low-performing teams and looks at examples of team models. The module includes... Read more

  • Virtual College

    Departmental Manager - Operational Management Approaches and Models

    Virtual College

    Operational management is a multi-disciplinary field that focuses on managing all aspects of an organisation’s operations in order to produce a quality product or service. The... Read more
  • Virtual College

    Departmental Manager - Use of Technology

    Virtual College

    Technology can potentially make a local company into a global business and generate many benefits. This module looks at the types of technology used for operational planning and... Read more

More information about Hospitality

The hospitality sector is a substantial contributor to the UK economy. For example, there are approximately 10,000 hotel businesses in the UK contributing to around £18 billion. The Office for National Statistics (ONS) has calculated that hotels and restaurants, together with distribution, make up 18% of the entire UK services industry.

The British Hospitality Association (BHA) is the private sector forum for the 6th largest contributor to export earnings and 4th largest employer in the UK. Approximately 3 million people, or 10% of the workforce and over 180,000 businesses work within the overall UK hospitality industry. BHA, together with Oxford Economics, examined hospitality industry contribution to each of the 406 local authorities in England which they found is responsible annually for providing £46bn in wages and profits to local economies.

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