This workshop looks at ways to deal with difficult interactions with patients that can cause stress and provides techniques to handle the situations effectively and manage your own... Read more
Effective and ethical management of patient care following an adverse outcome can help to avoid a complaint or claim. This workshop explores the basic ethical and legal obligations on a... Read more
70% of clinical negligence claims are related to poor communication. This workshop provides a thorough grounding in the issues surrounding risk management. It introduces proven... Read more
This 2 hour seminar provides an introduction to best practice when dealing with staff issues. Explains what documentation an employer needs to have in place, contracts of employment,... Read more
Training course covers cost of capital theory and application, regulatory building blocks, risks and incentives, valuation of the regulatory asset base (RAB) and financeability.
Training course covers the rationale for regulation forms of regulation, cost of capital, efficiency and incentives, liberalising the market and competition.
Training covers Cartel damages, market definition, predatory pricing, vertical restraints and agreements, and quantitative tools.
This course focuses on both the licence conditions and codes of practice; effective as at May 8 2015. It takes into account the key amendments to social responsibility provisions; as... Read more
This course provides a detailed analysis of data protection law and regulation. Real life examples of data protection failings are used to ensure that learners understand the importance... Read more
A course to bring HR professionals right up to date with current employment legislation; case law and best practice.
This training course provides attendees with the knowledge; insight and essential strategies to help them to engage in reliability science. It provides them with the personal motivation... Read more
To help better understand the potential errors in the repeat prescribing process and appreciate a better understanding of the systems used. As well as to minimize the risk involved and... Read more
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