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This event took place on 1st July 2020, so you won't be able to enquire. They may run the event again in the future. Contact the member by visiting their profile using the 'Member Profile' link above.

A free-to-attend online webinar session. Topic: Hotel operators have been forced to rethink how to position and promote themselves effectively in recent months. As lockdown measures and international travel restrictions continue to relax; do GMs think that communications should emphasise hygiene and security; or stress hospitality and lasting experiences for example? What kind of operational adjustments; procedures and promotions will complement these different messages to different audiences? Join this discussion to hear what leading 3; 4 and 5-Star hotel GMs have learnt from this period; and the key levers that they’re focusing on to encourage guests back to their properties.

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