CPD - The CPD Certification Service

Emotional intelligence is the ability to understand and manage your own emotions; and those of the people around you. It is about understanding your environment and having a positive influence on others to develop business sustainable success. This course will provide the tools for a leader to achieve excellence through ideas and principles; introducing approaches to enhance the quality of one’s leadership; which will deliver a measurable improvement in how others respond to them. Emotionally intelligent leaders see themselves as a part of a whole; and this course will empower delegates to do this successfully.