Skip to content
This event took place on 20th September 2020, so you won't be able to enquire. They may run the event again in the future. Contact the member by visiting their profile using the 'Member Profile' link above.

Communicating effectively and the ability to get your message across in a direct and authentic way is key to effective management and leadership. The assertive behaviours that delegates will develop will help them to stand up for their position and to persuade others to see their point of view. This course has been designed to provide tools and techniques to apply open; direct and honest communication; developing core interpersonal skills to become more confident and effective when dealing with employees and clients. The course will also demonstrate the value of Emotional Intelligence; listening skills and delivering valuable feedback.


Become a CPD Provider
Want to see your company here?Become a CPD Provider