CPD - The CPD Certification Service

This masterclass will provide participants with an in-depth knowledge of what needs to be done to comply with the duty of candour; clarify ‘grey areas’ and provide guidance on dealing with difficult situations which may arise. It will provide participants with an understanding of good practice in implementing the duty and; in particular doing so in a meaningful way with empathy; to not only comply; but to work with patients and loved ones in a way that puts the emotional experience at the heart of communication.