The UK is considered as one of the most technically advanced nation in the world. Since the launch of the Government Transformation Strategy in 2016; a great amount of progress has been made to improve citizen centric service delivery; as well as building world class digital tools for civil servants in workplaces. Whilst significant progress has been made in digital government since the launch of the transformation strategy; more can be done to deliver citizen centric services that are delivered effectively. Following the launch of the Government Technology Innovation Strategy; there has been more focus on digital technologies to be increasingly used across the public sector. The GovTech Conference will explore the challenges and opportunities that are available to deliver solution focused services. The Covid-19 pandemic has also generated further debate in how effective and reliable technological solutions; provided by the government actually are. Issues such as development time; data sets; ease of access; and even confirmation bias in the case of the recent exam grading algorithm.