Bristol Distinguished Address Series -The Annual Bolland Lecture 2018: Ashok Vaswani; CEO; Barclays; Lecture Title: Digital Transformation of Banking
Bristol Business School
North Entrance; Frenchay Campus
Wednesday 3rd October 2018
6:00pm - 8:30pm
The world has changed at an exponential pace over the last few years and it will continue to change. With 84% percent of the UK population now owning a smart phone it is no surprise that these customers expect the same level of convenience and ease when it comes to their banking. Technology has changed banking in quite a fundamental way – it is not just about access on a mobile phone – it is actually allowing us to move from product centricity to customer centricity in a way that was never possible before. Barclays UK has always been at the forefront of innovation – the UK’s first Credit Card; the world’s first ATM; and the first P2P mobile payments service so it is crucial we remain ahead of this digital transformation journey.