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This event took place on 14th January 2019, so you won't be able to enquire. They may run the event again in the future. Contact the member by visiting their profile using the 'Member Profile' link above.

This National Summit focuses on delivering a person-centred approach to complaints handling / investigation / resolution and learning. Through national updates / practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service and ensure that complaints lead to change and improvements in patient care.

De Vere West One Conference Centre
9-10 Portland Place
London
W1B 1PR

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