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Organisation Description

Action on Hearing Loss is the new name for RNID. We are working for a world where hearing loss does not limit or label people where tinnitus is silenced and where people value and look after their hearing.

CPD Courses and Workshops Available

  • Serving Customers With Hearing Loss

    Online Course | Action on Hearing Loss

    This is an online learning module that covers what hearing loss and how it is caused and gives staff helpful information in order to increase their awareness of people with hearing loss and how best to communicate with them. The course takes users through a number of interactive topics and then finishes with a quiz.

  • Deaf Awareness

    Training Course | Action on Hearing Loss

    This is a face-to face course that covers deafness (statistics and terminology); communication and barriers to communication; barriers in services; what British Sign Language is and fingerspelling.

  • Start to Sign

    Training Course | Action on Hearing Loss

    The course's aims are to enable delegates to be able to participate in a brief conversation with a Deaf person in the workplace and to develop some Deaf cultural awareness

  • BSL At Work

    Training Course | Action on Hearing Loss

    This is a face-to-face course available in 3 full days or 6 half days. It aims to improve delegate’s communication skills and confidence when communicating with customers and colleagues who are Deaf and whose first or preferred language is British Sign Language (BSL) and to provide them with basic signing skills in a work setting. The courses are all delivered by people who are Deaf so that the delegates are given first-hand knowledge of deafness and the use of the trainer’s native language. It takes users through a number of interactive vocabulary topics covering BSL signs for meeting and greeting; fingerspelling; numbers and other basic conversational signs. It also covers workplace vocabulary that is tailored to each organisation to enable the participants to be able to use it for their own workplace. The course has a number of consolidation exercises throughout to review and reinforce learning.