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Organisation Description

We are the UK’s leading dementia support and research charity, here for anyone affected by any form of dementia in England, Wales and Northern Ireland.

CPD Courses and Workshops Available

  • Dementia Awareness

    Training Course | Alzheimer's Society

    Alzheimer's Society

    This introductory skills-based course will enable participants to understand the unique ways that dementia affects people. Made up of four different modules participants will learn how to apply evidence-based practical tools to build positive relationships and confidently support people with dementia to live well. Delegates will also develop a deeper empathy and understanding and gain the skills they need to be able to build positive relationships with people with dementia. This course also contains content developed in partnership with Royal National Institute for Blind People around sight loss and dementia.

  • Improving the customer experience for people with dementia

    Training Course | Alzheimer's Society

    Alzheimer's Society

    This course is designed to enable participants who interact with customers either on the phone or in a face to face setting to feel more confident and skilled in their approach to communicating with people with dementia. By ensuring that your organisation is providing the highest levels of customer service by catering for the needs of all customers you will be able to foster increased consumer loyalty and grow your current customer base.

  • Responding to distressed behaviours

    Training Course | Alzheimer's Society

    Alzheimer's Society

    This course focuses on behaviour as a form of communication. It enables participants to embrace new approaches to support people with dementia with complex needs; based on delivering respect; compassion and empathy. Participants will be able to recognise and identify certain behaviours in people with dementia and their associated triggers. Participants will be more confident in situations they previously found challenging. More positive outcomes will be achieved; helping to enrich the lives of the people they care for.

  • Supporting people with dementia in the housing sector

    Training Course | Alzheimer's Society

    Alzheimer's Society

    A key element affecting the quality of life for someone with dementia is the place in which they live. As such it is vital that housing providers understand dementia and how the condition affects the everyday lives of those affected. Our specialist training course is tailored to settings such as extra-care and assisted living housing developments; retirement villages and sheltered housing schemes and is designed to equip staff with the knowledge and skills to confidently support people living with dementia.

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