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Organisation Description

David & Christine McGregor are the dedicated and motivated owners of Charisma. Their motivational and interactive training sessions and workshops have become the choice of many; organisations and employees alike, all have remarked how attendance has actually changed their lives, both on a personal as well as on a professional level.

CPD Courses and Workshops Available

  • Team Building

    Training Course | Charisma Training & Development

    For most of us; teamwork is a part of everyday life. Whether it’s at home; in the community; or at work; we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not. The Teamwork And Team Building workshop will encourage participants to explore the different aspects of a team; as well as ways that they can become a top-notch team performer. Your participants will be given the details and concepts of what makes up a team; and what factors into being a successful team and team member.

  • Customer Service [internal & external]

    Training Course | Charisma Training & Development

    Our customer service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided with: a strong skillset including in-person and over the phone techniques; dealing with difficult customers; and generating return business. Role-play is focused throughout.

  • Business writing

    Training Course | Charisma Training & Development

    Writing is a key method of communication for most people and it’s one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important in the business world; and creating proper documents – proposals and reports and agendas – give an extra edge in the workplace. The Business Writing workshop will give our participants a refresher on basic writing concepts – spelling and grammar and punctuation – and an overview of the most common business documents.

  • Communication

    Training Course | Charisma Training & Development

    Every day we are communicating with others. This workshop will help participants to understand the different methods of communication and how to make the most of them. These strategies will provide a great benefit for any organization and its employees.

  • Visibility : Effective Ongoing Performance Management

    Workshop | Charisma Training & Development

    The purpose of the visibility program is to prepare the company for a program of motivation and efficiency. Visibility is the training and introduction of practices that ; when implemented will create better communication ;discipline & effective time and people management.

  • Time Management

    Workshop | Charisma Training & Development

    Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization. The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that include personal motivation; delegation skills; organization tools; and crisis management. We’ll cover all this and more during this.

  • Change Management

    Workshop | Charisma Training & Development

    Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today; these roles often have to be balanced off with the reality of implementing changes imposed by senior management. Managers who have an understanding of the dynamics of change are better equipped to analyse the factors at play in their own particular circumstances; and to adopt practical strategies to deal with resistance. This workshop will help you deal with change and will give you strategies to bring back to your employees.

  • Train The Trainer

    Workshop | Charisma Training & Development

    Your participants will begin the process of becoming trainers themselves; and understand that training is a process where skills; knowledge; and attitudes are applied; The Train-The-Trainer workshop will give all types of trainer’s tools to help create and deliver engaging; compelling workshops that will encourage trainees to come back for more; Skills such as facilitating; needs analyses; understanding participant’s needs; and managing tough topics will give trainees what is needed to become a trainer themselves.

  • Conflict

    Workshop | Charisma Training & Development

    Conflict is a natural result of individuals wanting and needing different things at different times for different reasons; It can be as basic as” wanting my way of thinking to be right”; or as complex as who has the priority on the waiting list for promotion; It stands to reason; then; that it has an extremely negative impact on our day-to-day emotional well-being and productivity; This impact not only affects us in a bad way but also rolls out to our customers; This workshop will share some ideas and tools that will aid in avoiding and managing conflict.