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Organisation Description

We provide an accurate, efficient and unrivalled professional service. We are here to serve, retain and develop both our existing and prospective clients, through ongoing client support, education and training, bespoke compliance services and completion of new FCA application requests.

We continue to assist businesses to stay within the boundaries of the FCA’s regulations and the tougher standards that firms now face with an increased focus on the consumer and their experiences.

CPD Courses and Workshops Available

  • Post Authorisation - understanding the rules

    Workshop | Consumer Credit Compliance

    Consumer Credit Compliance

    This workshop will enable participants to: Understand what the key responsibilities are running a firm post authorisation; How the FCA intend to supervise your firm to ensure that you maintain compliance; To start to consider what systems and processes you need to put into place to evidence your ongoing compliance. It is aimed at your firm’s Approved Person; Compliance Manager and Senior Managers.

  • Understand why and how the FCA regulates Consumer Credit Firms

    Online Course | Consumer Credit Compliance

    Consumer Credit Compliance

    This is a 7-module course; designed for those seeking a working knowledge; or a greater appreciation; of what is involved when working in the consumer credit market. It will provide participants with an understanding of the principles that underpin the FCA regime and the importance of the customer in the entire sales process. Key elements are the structure and operation of FCA; Supervision and understanding customer needs.

  • An Introduction to General Data Protection Regulation

    Online Course | Consumer Credit Compliance

    Consumer Credit Compliance

    This is the 8th and final module in the above CPD Activity.

  • How the Information Commissioner’s Office (ICO) expects your firm to behave and conduct itself when dealing with your customers’ personal information

    Online Course | Consumer Credit Compliance

    Consumer Credit Compliance

    This 8 – module course is designed for those seeking a working knowledge; or a greater appreciation; of firms’ requirements under the General Data Protection Regulation (GDPR).

  • Financial Promotions

    Training Course | Consumer Credit Compliance

    Consumer Credit Compliance

    Plain & intelligible language Easily legible or audible; Accurate and balanced in terms of benefits & risks; Able to be understood by the target audience; Must not disguise; diminish or obscure important information; Omission of facts can result in information given to the customer to be insufficient; unfair unclear or misleading; Comparisons must be meaningful and presented in a fair and balanced way; Must not suggest credit is available regardless of the customer’s financial circumstances or status

  • Claims Management-how the FCA regulate Claims Management Companies

    Online Course | Consumer Credit Compliance

    Consumer Credit Compliance

    This course is about learning how the Financial Conduct Authority expects claims management companies to behave and conduct themselves when dealing with customers.

  • The General Insurance Market in the UK

    Online Course | Consumer Credit Compliance

    Consumer Credit Compliance

    This course is designed for those seeking a working knowledge; or a greater appreciation; of the General Insurance marketplace in the UK. On the 1st October 2018 new rules were introduced under the Insurance Mediation Directive. This European directive aims to improve regulation in the insurance market to ensure a level playing field between all participants involved in the distribution of insurance products and to strengthen policyholder protection. One of the new rules states that front-line staff and anyone else involved in insurance distribution activities must complete a minimum of 15 hours of continuing professional development each year to keep their knowledge up to date. This Course will provide you with 5 hours study to contribute to this requirement.

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