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Organisation Description

Credit Training Experts offers a range of unique and practical training courses for firms operating in the FCA regulated consumer credit market.

CPD Courses and Workshops Available

  • Complaint Handling in Consumer Credit Firms

    Training Course | Credit Training Experts

    A training course tailored to all employees within a consumer credit firm. The course provides a comprehensive summary of the FCA rules on dispute resolution and complaints handling. Participants will gain an understanding of the requirements so as to ensure effective complaints handling and reporting. Participants will be encouraged to interact during the presentation which will include practical examples of interpretation and implementation of the rules. The course will include a question and answer session.

  • Identifying & Managing Financial Crime in Consumer Credit Firms

    Training Course | Credit Training Experts

    A training course tailored to all employees within a consumer credit firm. The course offers an overview of what is considered as financial crime including the threat of financial crime in the financial services industry and its consequences for the industry. It will cover the key anti:financial crime controls that should be in place. Participants will be encouraged to interact during the presentation which will include practical examples of interpretation and implementation of the rules. The course will include a question and answer session.

  • Being Authorised by the FCA:the legislation; the rules; the principles and conduct for consumer credit firms

    Training Course | Credit Training Experts

    To provide delegates with an understanding of being authorised by the FCA; including the relevant legislation; rules and guidance and how to meet these obligations.

Credit Training Experts
20-22 Wenlock Road
London
N1 7GU

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