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Organisation Description

Edenfield Health & Safety Training and Osteopathy Ltd is a Staffordshire based company, providing individuals with valuable skills and knowledge by delivering training and consultancy services throughout the UK. Our courses are ideal for the education sector, industry and the voluntary sector but we can also easily tailor training to your own or organisational needs.

CPD Courses and Workshops Available

  • Level 2 in Customer Service

    Training Course | Edenfield Training

    One of the key factors in the success of a business is the level of service that it provides to its customers. This course has been designed for those working or preparing to work in a customer service role; or where using the telephone is a part of their role. The six-hour session can be delivered as a complete course or in a modular format; and covers the principles of customer service; including how to meet customer expectations; the importance of appropriate behaviour and communication techniques; as well as ways to deal with problem customers.

  • Health and Safety – Workplace Essentials

    Training Course | Edenfield Training

    The Health and Safety at Work Act 1974 (HSWA) and associated legislation requires employers to ensure; so far as is reasonably practicable; the health; safety and welfare of their employees and those using their premises. Employees and individuals are also required to undertake training; take reasonable care of their own and others’ safety and report any hazards or risks that they may encounter. This comprehensive training package can either be delivered as a complete; four-day course or in a modular format. It is a good solution for upskilling current employees or as an induction programme. The areas covered include Workplace health and safety; Manual handling; COSHH and Food safety.