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Organisation Description

Specialising in providing affordable solutions, Learning Pool offer a complete learning technologies service that includes a library of responsive and editable content, Adapt Builder and innovative learning games to improve job performance. Learning Pool’s award-winning support which encompasses unlimited and end-user support, a dedicated Learning Consultant and access to an online training academy, helping you get the most out of the service provided.

CPD Courses and Workshops Available

  • A Guide to Reasonable Adjustments

    Online Course | Learning Pool

    Learning Pool

    Did you know that failing to make reasonable adjustments for disabled people could mean that you are acting unlawfully? This could result in a court case; a fine and negative publicity for your business. This short e-learning guide will explain when and why adjustments are sometimes necessary (and why they’re sometimes not). It will help you to provide the best possible service to customers with disabilities; and at the same time ensure that your business is fully compliant with the latest legislation.

  • Agile Working

    Online Course | Learning Pool

    Learning Pool

    Agile working is becoming a common feature of the modern workplace; with professionals increasingly undertaking much of their work away from the traditional confines of the office. Our e-learning module will demonstrate how agile working can reduce costs; improve productivity and provide employees with a better work-life balance.

  • Agile Working for Managers

    Online Course | Learning Pool

    Learning Pool

    This module has been designed to guide management personnel through the introduction of agile working. Case studies and practical scenarios are included to bring the learning to life and to help you put key agile working concepts into action. We’ll look at the benefits of agile working; as well as the potential pitfalls; and underline the importance of setting clear goals and objectives for your newly decentralised team.

  • Chairing a Disciplinary Meeting

    Online Course | Learning Pool

    Learning Pool

    This Core Skills module serves as a best practice guide to chairing a disciplinary meeting. You’ll learn how a hearing fits into the broader formal disciplinary procedure and; by the end of the course; you’ll be able to manage a hearing effectively and apply the appropriate sanctions where necessary. This comprehensive module will cover everything from the varying roles of the meeting’s participants through to reaching and delivering your decision. An example of a disciplinary toolkit is included as a download.

  • Change Management: Introduction

    Online Course | Learning Pool

    Learning Pool

    Part one in a series of four modules on the subject of change management; this title serves as an introduction to organisational change and how it can be best navigated from a managerial position. The concept of workplace change; and the common reasons behind it; is examined using established models; and we look at the effect that organisational culture can have on the change process.

  • Change Management: Change and People

    Online Course | Learning Pool

    Learning Pool

    The second module in our Change Management series looks at the impact that change can have on the individuals within an organisation. We look at the different ways in which employees engage with change; and examine the motivation behind these behaviours. The module also identifies four key ‘change roles’ which individuals can adopt to help facilitate the process; and features regular knowledge checks designed to test the learner’s understanding.

  • Change Management: The Change Process

    Online Course | Learning Pool

    Learning Pool

    This is the third of four modules on the subject of change management; and this time we focus on the change process itself. Each stage is examined; from seeing the need for change; through initiating the change and then fostering involvement and commitment. We’ll explore how to create and communicate a compelling vision; and how to use a participative approach to engage and involve your colleagues.

  • Change Management: Change Tools

    Online Course | Learning Pool

    Learning Pool

    The fourth and final module of our Change Management suite; Change Tools is a useful overview of the different models and theories at the disposal of the modern manager.

  • Coaching

    Online Course | Learning Pool

    Learning Pool

    Coaching is a critical leadership skill; and when used effectively it can be the difference between acceptable levels of performance and exemplary levels. This comprehensive module serves as a toolkit; enabling you as a manager to coax the best out of your team. The Coaching unit will enable you to describe the purpose and benefits of coaching; identify the needs of the people you are coaching; deliver effective coaching and give and receive effective feedback. Practical case studies and interactive exercises will keep you engaged throughout.

  • Completing an Application Form Successfully

    Online Course | Learning Pool

    Learning Pool

    A job application is not simply a matter of providing information to a potential employer. It is essentially an opportunity for you to persuade an employer you are the person they are looking for. This e-learning module will explain the various sections of a job application in more detail; giving you plenty of useful hints and tips along the way.

  • Conflict Resolution

    Online Course | Learning Pool

    Learning Pool

    Conflict is an inevitable ingredient in any workplace; but it can actually be regarded as a good thing sometimes – it can show that people are engaged and committed; and it may help to drive positive change. The most effective and efficient workplaces are not necessarily those where conflict doesn’t arise; but those where conflict is handled constructively. This module will look at the causes and types of conflict that can arise in the workplace. We’ll demonstrate best practice approaches to resolving issues; and show everyday measures that can help to prevent future disharmony.

  • Control of Substances Hazardous to Health: COSHH

    Online Course | Learning Pool

    Learning Pool

    Exposure to hazardous substances at work is a serious health risk for many workers; and the COSHH Regulations were introduced in 2002 to ensure that all businesses are aware of their responsibilities in protecting their employees from risk. COSHH applies to almost all substances in the workplace which are known to be toxic; harmful or irritant. Our Core Skills module will help you to understand the legal regulations and identify workers who may be at risk; as well as providing useful tips and advice for reducing the risk of accidents. Also included is a five-step process that demonstrates how to ensure your business remains COSHH-compliant.

  • Cyber Crime

    Online Course | Learning Pool

    Learning Pool

    Cyber crime is an offence which is committed; in full or in part; via a computer; network or other computer-enabled device. This module is the first of two modules on online crime; security and protection. It will look at cyber crime throughout the UK; the types of crimes and how they occur.

  • Cyber Security

    Online Course | Learning Pool

    Learning Pool

    Cyber Security is the second of two modules about online crime; security and protection. It will look at how you can protect yourself from online threat and will examine password security; safe clicking and firewalls . We’ll look at what action to take if you are a victim of cyber crime and the support that is available for those affected.

  • Data Protection Awareness

    Online Course | Learning Pool

    Learning Pool

    All organisations hold and process personal data on their staff; clients and/or suppliers; and the 1998 Data Protection Act seeks to regulate how this information is handled. A data breach can result in the public losing trust in your organisation; while the Information Commissioner’s Office can impose a maximum fine of ?2 million (or 2% of a company’s global annual turnover) for serious violations. This module outlines the requirements of the Data Protection Act and explains what you and your business need to do to comply with the legislation. The subject is brought to life with interactive case studies and a look at the eight principles of data protection.

  • Dignity at Work

    Online Course | Learning Pool

    Learning Pool

    Bullying and harassment in the workplace can; in addition to creating an unhappy and unproductive environment; carry legal implications for employers. Our Dignity at Work module will demonstrate how managers can help create a positive working environment in which everyone is treated with dignity and respect. We examine the factors which contribute to team culture and outline the differences between firm management; healthy conflict and bullying. Employee rights is covered; as are dealing with a complaint and how to conduct both a formal and informal enquiry.

  • Display Screen Equipment

    Online Course | Learning Pool

    Learning Pool

    Surveys of office workers; conducted by the Health and Safety Executive; have revealed that many employees experience pain and discomfort following extended periods of working with display screen equipment (DSE). This can result in long-term health issues and the loss of a significant number of working days each year. Our e-learning module is designed to give the learner a thorough overview of good DSE practice; instructing them as to how to set up their workstation and adjust their immediate environment to minimise the risk of injury and distress.

  • Driving Safety

    Online Course | Learning Pool

    Learning Pool

    Of the increasing number of vehicles on Britain’s roads each year; many are being driven for business purposes. The road safety problems associated with this group of drivers are correspondingly high – business drivers are a third more likely to have a collision than private drivers; and road accidents are the biggest cause of work-related accidental death; killing more than 800 people each year. The Driving Safety module outlines the risks and responsibilities of the business driver; including practical hints and tips on staying safe. We also look at what goes into a typical corporate motor policy.

  • Drug and Alcohol Awareness

    Online Course | Learning Pool

    Learning Pool

    An estimated 2 million people in the UK have an addiction to some form of substance; and it’s estimated that alcohol alone costs the country ?21 billion. This module aims to raise your awareness of drugs and alcohol. We’ll take a look at the recommended guidelines for alcohol consumption and view some useful tips for cutting back; as well as examining the more common drug types and their side effects and symptoms. We will also provide sources of support for individuals and employers; including a guide to spotting the early warning signs of substance misuse.

  • Effective Writing

    Online Course | Learning Pool

    Learning Pool

    Most business people would not put being able to write well at the top of their key skills list – and yet writing is still the primary communication medium in most organisations. Being able to write effectively saves time; effort and frustration. Over the course of this module; the learner will be instructed as to how to write effective letters; briefs and emails; and we’ll demonstrate the power that good writing has to persuade and influence others. We’ll cover the areas of clarity; structure; punctuation and etiquette; and look at which situations are best suited to either a letter; email or phone call.