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Specialising in providing affordable solutions, Learning Pool offer a complete learning technologies service that includes a library of responsive and editable content, Adapt Builder and innovative learning games to improve job performance. Learning Pool’s award-winning support which encompasses unlimited and end-user support, a dedicated Learning Consultant and access to an online training academy, helping you get the most out of the service provided.

CPD Courses and Workshops Available

  • Managing Difficult Conversations in Performance Management

    Online Course | Learning Pool

    Learning Pool

    Performance management is of the utmost importance to the modern organisation; helping to align the objectives and development of individual workers to overall organisational goals. A key aspect of the process is; of course; tackling poor performance. This module is aimed at those (or those that aspire to be) in a managerial position. It deals with the difficult and challenging conversations that can arise when a team-member isn’t performing to standard. We demonstrate how to spot early warning signs; take pre-emptive informal steps; provide support and; ultimately; how to move to formal processes.

  • Managing Health and Safety

    Online Course | Learning Pool

    Learning Pool

    The Health and Safety at Work Act was passed in 1974; and has done much to reduce instances of people experiencing ill health through their work. Nevertheless; the number of problems with health and safety in the workplace are still astonishingly high; and a failure on the part of employers and/or employees to comply with health and safety requirements at work can have a deleterious impact on colleagues; customers; management; day-to-day work and the organisation as a whole. This module is designed to give you an overview of management responsibilities with respect to health and safety laws and policies that might affect you and your team. We focus on an office environment.

  • Managing Others Effectively (Part 1 of 4

    Online Course | Learning Pool

    Learning Pool

    Managing Others Effectively consists of four modules. The first begins with a look at managing performance in others how to give effective feedback;

  • Managing Others Effectively (Part 2 of 4)

    Online Course | Learning Pool

    Learning Pool

    The second of the four Managing Others Effectively modules. This module examines dealing with absence and supporting people upon their return to work.

  • Managing Others Effectively (Part 3 of 4)

    Online Course | Learning Pool

    Learning Pool

    The third of the four Managing Others Effectively modules. In this third stage we explore the subject of delegation and planning.

  • Managing Others Effectively (Part 4 of 4)

    Online Course | Learning Pool

    Learning Pool

    The last of the four Managing Others Effectively modules. We round off the suite of learning with a summary of everything covered in the previous three modules; plus a short assessment designed to test the learner’s understanding.

  • Managing Your Priorities

    Online Course | Learning Pool

    Learning Pool

    Do you sometimes feel that you have too many tasks on your ‘to do’ list? Even when we’re getting on with one task; there can be the nagging awareness that there are other things that we’re neglecting. This can lower our performance and; at worst; it can make us feel anxious and stressed. This module will demonstrate a clear and concise approach that will help us to prioritise our tasks and ensure that we’re making the best use of our time and energy. The content is interactive and engaging; and a downloadable priority grid template is included so that the learner can immediately apply their new skills to their own professional circumstances.

  • Managing Yourself and Your Time

    Online Course | Learning Pool

    Learning Pool

    Distractions; interruptions; poor planning and inefficient processes – there are many features of modern working life that can conspire to damage our productivity and leave us overwhelmed by competing deadlines. Managing Yourself and Your Time will show you how to plan your working day more effectively; through prioritising; delegating; controlling your environment; understanding yourself and identifying what you will change about your habits; routines and attitude. You’ll complete a series of activities as you progress through the module; and you’ll be encouraged to draw up a plan of action that will help boost efficiency and limit interruptions.

  • Manual Handling

    Online Course | Learning Pool

    Learning Pool

    Manual handling; whereby one ‘transports or supports a load by hand; or by bodily force’ accounts for 24% of all reported workplace accidents – equating to some 909;000 lost working days each year. Both employer and staff have a duty to minimise the risk of injury. Our module serves as a comprehensive guide to good practice; including step-by-step instruction on performing lifts. We give examples of common injuries and how they’re caused; and identify potential risks to staff. A short assessment section will double-check that the learner has understood all key areas. The examples in the module focus on an office environment but can be applied to most workplace settings.

  • Meeting Skills

    Online Course | Learning Pool

    Learning Pool

    Meetings are an inescapable part of professional life; and can serve a valuable purpose – from resolving issues to motivating employees. It’s important; therefore; that we know how to structure our meetings effectively. The Meeting Skills module will provide the learner with the skills they need to plan a meeting; identify objectives; prepare an agenda and put an appropriate structure in place. We’ll also demonstrate how to use control techniques to improve the productivity of meetings; and the best approaches to summarising agreement and minute-taking.

  • Mental Health Awareness

    Online Course | Learning Pool

    Learning Pool

    Mental illness is one of the least understood and most stigmatised medical conditions; and as such many sufferers face prejudice and discrimination. In fact; with the right support and treatment most people can lead productive and fulfilling lives. Our Mental Health Awareness e-learning module will examine the increasing prevalence of mental health issues; including common types of illness and the symptoms of psychosis. We’ll also look at the various forms of treatment that are available; including therapy-based approaches.

  • Mentoring for Mentors

    Online Course | Learning Pool

    Learning Pool

    Mentoring is a regular feature of today’s workplace; carried out on both a formal and informal basis. It’s a useful tool in supporting targets such as leadership development; promotion; talent development; staff induction; career development; up-skilling and performance. In this e-learning module you will learn what mentoring is and the benefits it can bring. You will also learn how to get the best out of a mentoring relationship; including how to start and structure it and how to bring it to a close when the time comes. improvement.

  • The Modern Apprentice

    Online Course | Learning Pool

    Learning Pool

    New thinking; coupled with a new funding model; have turned apprenticeships into a critical component of the learning and development mix. Apprenticeship starts have doubled over the past 10 years; and more people started apprenticeships in England in 2015/16 than entered Higher Education. Note: Apprenticeships are a devolved policy; while the apprenticeship levy is UK-wide; authorities in each UK country manage their own apprenticeship programmes. This training is particular to the restructuring of apprenticeships in England. The purpose of this module is to explain the new apprenticeship levy and to demonstrate how to fund and manage an apprenticeship programme.

  • Modern Slavery and Human Trafficking

    Online Course | Learning Pool

    Learning Pool

    The module is designed to raise your awareness of modern slavery and human trafficking and to help you recognise your role in identifying and reporting concerns. We outline the different forms of modern slavery and what the law says in relation to each. We also cover how to raise concerns and offer advice and guidance for dealing with both adult and child victims.

  • Office Safety

    Online Course | Learning Pool

    Learning Pool

    The Office Safety module has been designed to provide a comprehensive introduction to good health and safety practice in the workplace. We begin with a look at the roles and responsibilities of employees and managers; and proceed to outline the most common sources of office accidents – from slips; trips and falls to guarding against electrical hazards. The latest statistics from the UK’s Health and Safety Executive will draw the learner’s attention to potential pitfalls; whilst case studies and additional resources help to reinforce practical; real-world advice. A 12-question assessment is included to double-check understanding of the topic.

  • Optimising Team Performance

    Online Course | Learning Pool

    Learning Pool

    This suite of bite-sized ten-minute manager e-learning modules has been designed to raise awareness of the tools and techniques that can be used to enhance key people management skills. The suite comprises the following titles: Delegation; Giving Feedback; Coaching; Motivate & Engage; Performance Matrix; The Outcome Cycle; Transactional Analysis.

  • People Management

    Online Course | Learning Pool

    Learning Pool

    Our People Management suite consists of six modules; focusing on probationary procedure; dispute resolution; absence procedure; capability procedure; code of conduct and disciplinary procedures. The aim of these modules is to guide the learner through various common workplace scenarios; with a focus on people management skills. Practical case studies and regular knowledge checks keep the learner engaged throughout.

  • Performance Appraisals

    Online Course | Learning Pool

    Learning Pool

    The Performance Appraisal suite is made up of three modules. The guide for employees will help members of staff prepare for their meeting and make a full contribution to proceedings; while the managers’ guide provides instruction as to how to plan; prepare and carry out an effective meeting. The final module focuses on the interview itself; and uses video clips of performance appraisal scenarios to illustrate best practice.

  • Personal Resilience

    Online Course | Learning Pool

    Learning Pool

    Personal resilience is; essentially; the ability to bounce back from difficult situations. It’s a quality that can prove crucial in a professional setting; where stress; adversity; knockbacks and tight deadlines are often all too common. This module gets the learner thinking about their own level of resilience and how it can be improved upon. Included are various tips and techniques for stress busting; relaxation and visualisation.

  • Personal Safety

    Online Course | Learning Pool

    Learning Pool

    Personal safety represents our ability to go about everyday life free from the threat or fear of psychological; emotional or physical harm from others. It’s a responsibility shared between both manager and employee; the manager provides training; guidance and equipment; and the employee follows and uses it. Following completion of the Personal Safety module; learners will be able to identify sources of risk and develop their own personal safety strategies based on best practice examples. Everything from personal protective equipment to travelling safely to and from work is covered.

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