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Organisation Description

SYLO are the go-to HR experts that manage all your people-related strategies and help your business grow.

At SYLO |Beyond HR, in addition to offering great CPD Courses and Workshops, also provide straightforward HR advice and, can help in developing overall effective business strategies which create sustainable, integrated solutions for your people and your business, however big or small. Our service offering goes beyond Essential HR Advice and Support to include: People Support (including coaching), Business Strategy, Learning & Development plus Health & Safety.

CPD Courses and Workshops Available

  • Communication Skills

    Training Course | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    A highly interactive module from SYLO’s “Essential Level” programme aimed at all those within an organisation looking to improve their communication skills. The programme considers the basics in communication through face-to-face, telephone and email channels. Subjects covered include: the impact of body language and tone, questioning skills, listening skills, the impact of how the mind works and, being effective within meetings. The module can be attended as a single session or as part of a series of workshops. It can also be delivered to business teams or attended as an open workshop.

  • Time Management Skills

    Training Course | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    A highly interactive module from SYLO’s “Essential Level” programme aimed at all those within an organisation looking to improve their time management skills. The programme considers how having a more pro-active approach to time management can improve confidence, productivity and happiness within a role. Topics covered include understanding what takes up your time and how the impact of these activities can be reduced, as well as time management techniques and how they can be combined to improve productivity.

  • Effective Customer Service

    Training Course | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    A highly interactive workshop from SYLO’s “Specialist Level” programme aimed at all those focused on customer service. The workshop works from the principle that everyone is a customer and, therefore makes clear just what good customer service is. However, expectations vary by individual, so it enables delegates to consider different perspectives and the impact of their own, and their teams’ behaviours, on these different perspectives. Communications skills are covered in depth, with the differences between face-to face, telephone and written communications being reviewed. The workshop can be delivered as a single session or as part of an on-going programme.

  • Managing Your Employee Data Protection

    Webinar | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    As an employer, an organisation will process a lot of personal data of its employees, candidates, contractors and/or secondees on a day to day basis. This interactive 180-minute web-based programme will provide an introduction to General Data Protection Regulation (‘GDPR’) from a HR perspective. It is ideal for anyone responsible for HR within their organisation. The topics covered include the lawful basis for processing employee data, what should be contained within an employee privacy notice and why a HR professional cannot be appointed as the Data Protection Officer (DPO).

  • Managing Recruitment and Selection

    Webinar | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    An organisation will process different types of personal data of job applicants; the recruitment and selection process can also involve third parties processing data. This interactive 90-minute web-based programme will provide delegates with a detailed overview of the General Data Protection Regulation (GDPR) and Data Protection Act’s requirements with regard to Recruitment and Selection. The topics covered include the lawful basis or processing personal data gathered during the recruitment and selection process; an applicant’s rights and practical guidance throughout the recruitment and selection journey. Handling; storage and retention of applicants’ personal data and recruitment records; and managing third parties to ensure compliance holistically.

  • Managing the Remote Employee

    Webinar | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    It is important to ensure that all employees working remotely are provided with the necessary tools and advice to work safely and securely from home. This interactive 90-minute webinar provides delegates with a detailed overview of the General Data Protection Regulation (GDPR) and Data Protection Act (DPA) requirements with regard to managing remote employees. The topics covered include the need for regular communication; policies and practices to support remote working; managing data securely; managing data breach risks; providing relevant training on working practices; including new technology; and; performance management tools including; monitoring and the implications of GDPR and the DPA.

  • Managing Employee Individual Rights

    Webinar | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    This module covers managing employee individual rights. Individuals can claim compensation for breach of the GDPR against data controllers and data processors. The compensation will cover financial loss; as well as damages purely for distress. This interactive 90-minute web-based programme will provide delegates with a detailed overview of the General Data Protection Regulation (GDPR) and Data Protection Act’s requirements with regard to managing employee individual rights. The topics covered include right of access and individual rights giving delegates a full insight of how their organisation can achieve compliance.

  • Managing Employee Exit

    Online Course | SYLO Associates Limited - SYLO | Beyond HR

    SYLO Associates Limited - SYLO | Beyond HR

    This module covers managing employee exit. Organizations rarely put the same effort into ‘offboarding’ an employee as they do to ‘onboarding’ a new team member. The staff exit process is often overlooked increasing the risk of a data breach. This interactive 90-minute web-based programme will provide delegates with an overview of HR protocols to reduce the risk of a data breach and requirements under the General Data Protection Regulation (GDPR) and data protection legislation with regard to managing employee exit. The topics covered include employee exit timeline; employee exit checklist; data breaches; subject access requests and retention periods.

SYLO Associates Limited - SYLO | Beyond HR
Rear Barn
112 high Street, Thame
Oxfordshire
OX9 3DZ

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