CPD Events

The Wire – 5 Common causes for complaints and how to avoid

01 Dec 2021

About the event

Receiving a customer complaint can be frustrating; time consuming and costly. This CPD accredited webinar will cover the common mistakes contractors can unwittingly make which leads to complaints; so you can avoid them. It will also cover what good complaint handling looks like; so you can deal with customer complaints more easily and with better outcomes.

CPD Provider

Certsure

Certsure

Certsure

We offer industry-leading certification services Building Regulations schemes products and support to the construction industry and beyond.