CPD Events

Shared Services Collections 5 Lessons Learnt

14 Dec 2021

About the event

During the pandemic 75% of companies took immediate steps to improve working capital*. Extending DPO seemed unethical at a time when suppliers were often desperate for cash; so companies doubled down on compressing Days Sales Outstanding. This webinar will examine 5 Lessons learnt from the pandemic; and how we can keep them in play long term. Our panellists will discuss: 2022 and beyond – the process and technology check list for your Collections organization. How the role of Credit Collectors has changed; and where the responsibilities go from here. Critical success factors to securing ROI and happy customers through your Collections automation programme.

CPD Provider




Finance shared services can be a challenging landscape, which is why sharedserviceslink is here to guide you with information and support by connecting you to professionals within the industry. We are a company focused on improving the performance of shared services organizations. We offer our shared services customers (the world’s largest 10,000 companies) value through content, connections, training, benchmarking, and recruitment services.  

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